FAQ
FAQ
We use high-quality materials like rosewood, mahogany, and anodized aluminum for our custom wood patch hats. Each material is chosen for its durability and aesthetic appeal.
Absolutely! We specialize in creating custom designs. You can choose the type of wood, the color of the aluminum, and other design elements. Simply contact us with your ideas, and we'll work with you to create your unique hat.
The production time for a custom hat can vary depending on the complexity of the design and our current workload. Generally, it takes about 2-4 weeks from design approval to completion.
To keep your hat in the best condition, avoid prolonged exposure to extreme weather conditions. The wood is treated for durability, but it’s best to keep it dry whenever possible.
Currently, we ship primarily within the United States. For international orders, please contact us directly to discuss shipping options and costs.
Due to the personalized nature of custom hats, we typically do not accept returns or exchanges. However, if there's an issue with your order, please contact us to discuss possible solutions.
To place an order, please fill out the contact form on our website with your customization details, and we’ll get back to you to finalize the design and process the order.
Yes, we welcome collaborations and bulk orders. Please contact us with your requirements, and we’ll be happy to discuss a tailored solution for your business needs.
We are proudly based in Missoula, Montana, USA, where all our hats are handcrafted with care and precision.